Pantry Assist - Create Order

Logon

While assisting a pantry member you will need their Pantry ID to log in. You can either enter the ID found on their ID card (or on their contact record within Unicentric) or, if you have a scanner attached to your PC, you can scan the barcode on their ID card.

Note that Pantry Assists will allow users to place orders for members even if they are inactive.

After logging in with the pantry member's id, the user will be able to assist the pantry member with creating an order. Orders can be created for the current day, the members next scheduled pickup day, or a specific day chosen by the user.

If the Pantry Member's next scheduled pickup day is the current day and they do not have a pending order, this screen will be skipped and the user will be creating an order for the current day automatically.

Language Setting

In assist mode, English is always displayed alongside whatever default language is set as the pantry members primary language on their Intake form. If the additional language displayed needs to be changed, use the language selection in the top right corner of the order screen.

Order Details

At the top of the page, the user will see a welcome message that gives some details of the order being working on including the pantry member's name and family size as well as the order's pickup date. Additionally, if the pantry is point-enabled the point limit for the menu (including how many are remaining if items have been selected) will be displayed.

Building the Order

Within each category, you will see the point limit for that category as well as how many have been expended. Additionally, you will see each available item and their point cost. To add an item to the order, use the drop down to select the amount desired. 

If the point limit is exceeded for a category (or for the order) the Available Points bubble for that respective area will become a negative number and turn Red. Orders cannot be submitted while a category or order is exceeding the point limit. 

Additional Info

If more information is needed when selecting items for the order, the user can click on the info icon next to the drop down to select them to view information on a brand specific level

The top section of the Additional Info dialog shows the brand name that you are viewing, the allergy concerns and certifications associated with the item.

Scrolling further down on the Additional Info dialog window reveals the Nutritional information for the item and, if available, an image of the Nutritional facts label.

At the bottom of the Additional Dialog window are the Next and Prev buttons, which will allow the user to scroll between branded items that fit the selected generic item.