Delete a Contact

A user that is in the "DeleteContactsGroup" User Group can delete contacts from the system. Deleting a contact will remove them from the white pages, but retain their records in case a recovery is ever needed. In other words, users will no longer be able to see the contact or any of its forms unless the contact is recovered by an admin.

Select the Contact

Select the Contact

Search for the contact that you would like to delete and select them to open their Contact Record.

Delete Contact

Delete Contact

In the top right hand corner of the resulting Contact Record, click the trash can icon to initiate the delete. If this icon is not visible, it means your user is not in the "DeleteContactsGroup" user group. Ask a user with permissions to the User Maintenance tool to grant you permission, or for another user that is in the appropriate group to delete the contact.

Confirm Deletion and Remove Contact

If your user account is not assigned to the "DeleteContactsGroup" security group needed to remove contacts, you can't delete contacts but you can request users assigned to the "DeleteContactsGroup" security group to delete the contact using the "Send Request" button.

Confirm Deletion and Remove Contact

If your user account is assigned to the "DeleteContactsGroup" security group, after clicking the trash can icon, you will be prompted with a message to confirm the deletion and remove the contact from any folders it exists in. Simply click "Remove Contact" and the contact will be deleted.