Reports
If you are the SPOC for your organization, you have access to some reports to view the status of cases accross the system as well as the effort expended on the cases across selected dates.
Running the Reports
If a report doesn't have any parameter fields below it's name (like that Status Report above), just click the Run Report button and the report will be generated.
If the report does include parameter fields, enter the desired parameters for the report before clicking Run and it will be generated.