Open an Existing EOB

Details how to open an unposted EOB.

Open Post Transactions Section

Open Post Transactions Section

Under Transactions > General Ledger, select the Post Transactions option.

Select Customer Payments Option

Select Customer Payments Option

In the drop down at the top of the Post Transactions screen, select the Customer Payments option.

Open the EOB

Open the EOB

Click on the desired EOB to open it.